Insurance

The insurance industry has faced significant shifts in recent years.  According to Deloitte, rising inflation and unpredictable climate-related losses have strained non-life insurance profitability. In response, insurers have raised premiums, reduced coverage for high-risk clients, and leveraged higher interest rates to boost savings-linked products like annuities.  These strategies led to record underwriting results for property … Read more

The insurance industry has increasingly embraced business process outsourcing (BPO) to streamline operations, enhance customer experiences, and reduce operational costs. While the benefits are compelling, the insurance BPO process is governed by a complex web of regulations that companies must navigate carefully to ensure compliance and mitigate risks. Understanding these regulatory considerations is vital for … Read more